PRODUCT POLICIES

Although we strive to provide our customers with the utmost accuracy in our product pricing, we acknowledge that mistakes occasionally occur due to system or human errors. We reserve the right to correct erroneous pricing and may not honor any order placed for an item at an incorrect price. Our prices also are subject to change without notice. We apologize for any inconvenience this policy may cause. All prices listed on our website are in U.S. dollars. (Please note that where a price is designated as discounted, interim markdowns may have been taken, and the original price may not have resulted in actual sales.)

Due to the volume of orders we receive, items may temporarily go out of stock. If you would like to purchase a piece that is on back-order, contact our Customer Service department to find out when the item will be back in stock. Occasionally, an item might even go out of stock before we have the chance to update our product information on the website. If this is the case, our Customer Service representatives will personally contact you to help you find another item.

We want to help you make an informed, confident purchase whenever you buy from Diamonds International. Our goal is to provide you with as much information as possible about each item we sell so you can appreciate the beauty of our merchandise. In compliance with jewelry industry standards and FTC regulations, all of the total carat weights listed for our diamond jewelry may vary by 0.05 carats. Also, if an item contains multiple diamonds, we list the average grade for color, clarity and carat weight, based on a mean average of all grades or measurements for that particular piece in our inventory. Although we have made every effort to present accurate information, we reserve the right to correct any descriptive or typographical errors.

The color and size you see in depictions of products on this website depends in part on your computer monitor, including both its manufacture and your hardware and software settings. For this reason, although Diamonds International makes every effort to assure the most accurate and highest quality representations of its merchandise on its website, we cannot guarantee that the color you see will be accurate. Items are not shown to scale as compared to each other unless appearing in the same photograph, and you are responsible to examine merchandise descriptions to ascertain actual size. Some photographs have been enlarged to show detail.