Contact Us

Have a question or need help? Your feedback is always welcome at Diamonds International.

 

QUESTIONS ABOUT YOUR RETAIL STORE PURCHASE 

For retail store inquiries, please call 1-800-515-3935 or email us at cs.di@shopdi.com 

Monday-Thursday 9am-6pm EST 

Fridays 9am-4pm EST

 

QUESTIONS ABOUT YOUR ONLINE ORDER

For online store inquiries, please call 1-800-515-3935: Select option #2 

or email us at cs.di@shopdi.com

Monday-Thursday 9am-6pm EST 

Fridays 9am-4pm EST

 

QUESTIONS ABOUT OUR SOURCING POLICIES

See our Sourcing Policies page

- OR-

For diamond or tanzanite sourcing inquiries, please call 1-800-515-3935: Select option #0

or email us at cs.di@shopdi.com 

Monday-Thursday 9am-6pm EST 

Fridays 9am-4pm EST

 

QUESTIONS ABOUT YOUR DIAMONDS INTERNATIONAL CREDIT CARD

To shop with your Diamonds International Credit Card, please call 1-800-515-3935: Select option #1 

or email us at cs.di@shopdi.com

Monday-Thursday 9am-6pm EST 

Fridays 9am-4pm EST