30 DAY RETURN POLICY FOR ONLINE ORDERS
At Diamonds International, we are committed to your total satisfaction. We will accept any item returned to us in its original condition within 30 days of order receipt.
To return or exchange an item purchased online, please contact us to obtain an RMA and return instructions at:
Please note: 1) Return shipping costs are the customer’s responsibility and will not be refunded. In addition we are not responsible for items lost or stolen while in transit 2) any promotional item or free gift included with your order must be returned, or the retail value of the promotion/gift will be deducted from your credit.
Authorized returns will receive a full refund (minus original shipping charge, if any), to the original form of payment. Please allow us five business days upon receipt of your return to process your exchange or refund. Item exchanges will ship out based on the shipping time noted on the product page.